Do your guests still have to wait in the lounge area for a long time while your front desk executives complete the check-in formalities? Then you are living in a primitive age. The day is not far when the number of guests coming to your hotel will diminish. The reason being they will get a better experience at some other more tech-friendly hotel.
Before you lose out on clients make sure that you embrace the latest mobile app technology from a good company for your hotel. Here are the reasons due to which you have to select this innovative technology:
Facilitates Remote Check-in:
All that the guests have to do is check the details before arriving at the hotel and select the room. When the guest arrives at the hotel he or she can check in with just a selfie and move to the room that has been allocated.
The mobile acts as the key:
The guests do not even have to wait for the key. This is because the mobile phone of the guest will act as the key. They can now access their room and leave their room by simply using their mobile phones.
One of the most important things about using this technology is that the guests can check into the hotel in less than 5 minutes. Yes, this technology is actually helping in saving precious time of your guests.
Bid adieu to documentation:
It is one of the best ways to reduce the documentation processes which can be time-consuming as well as cumbersome.
Increase the productivity of the staff:
Using the mobile app technology can also help in bringing a smile of the face of your hotel staff. The reason is that this technology actually helps in reducing the administrative workload of the hotel staff. The time that is saved can be used by the staff in doing more productive things.
Provide an array of services to the guests:
When you select the mobile app technology of a reputed company then it is possible to give the guests a number of other services at the tap of a button. Some companies will provide customised features using which the guests of the hotel can actually access lift, manage control within the room with the help of mobile phones, book different facilities and also make use of room service facility at the tap of a button. The guests will also be able to make hotel reservations from outside the country.
Seamless experience to the guests:
This mobile app technology enables the hotel to give a seamless experience to guests. This will surely help in increasing the popularity of the hotel and that will surely help the hotel get more business and will help you rake in more revenue.
Overall it is clear that the mobile check-in technology is one of the best ways to give the guests a better experience and it will surely help in improving business and productivity of the staff.